We Offer Instant and Quality
Customer Support!
About Inetpact,
setting standards of excellence
Inetpact specializes in providing flexible, high-quality customer support solutions with an emphasis on inbound and outbound communication channels. We are making a difference in the Call Center marketplace through proven customer management solutions.
It is our intent to develop quality relationship with our employees and clients. The primary goal is making a difference with each contact we engage in through any medium. We strive to set standards of excellence for the work we deliver, which exemplify our dedication to our goals.
Our Approach
Our business strategy encompasses building long-term client relationships, capitalizing on our expert team and leveraging our depth of relevant experience.
Inbound Call Center Services
Customer service is the backbone to the success of every business. At Inetpact, we believe that key to a successful inbound service is having customer service representatives who really understand your product or service domain. Our focus is to recruit, hire, train, and manage those professionals for you who have the natural skills to deliver exceptional customer care while generating more revenue for your business.
Whether it is customer service, order taking, issue resolution, billing inquiry, or customer care, our inbound call center services are seamless and transparent to your customers and work as an extension of your company. We enable you to augment your customer care expertise, so you can focus on critical activities and enjoy significant cost savings. At Inetpact, we offer a wide array of services including:
Inetpact assures that your customers are handled competently, and we should maintain your brand’s voice and culture to create a personal and aligned contact center. For excellent customer service, our agents undergo extensive training focusing on core skills, Read More...
With our advanced tools and services handled by committed teams, we ensure your presences for your prestige customer round the clock. Our out of the box methodology can effortlessly turn an account complain or a question into a positive, well-handled inquiry.
With our advanced tools and services handled by committed teams, we ensure your presences for your prestige customer round the clock. Our out of the box methodology can effortlessly turn an account complain or a question into a positive, well-handled inquiry.
At Inetpact, advertise your products via telemarketing. Let our professionals call people, tell them all about your service, and persuade them that it is exactly what they need right now. We do not push anyone to buy from your company, Read More...
Outbound Call Center Services
Inetpact specialize in providing Telemarketing Services to clients in industries such as Financial, Residential Services, Technology, Consumer Products and Business Services. The focal areas are telemarketing, lead generation, outbound sales, appointment setting, database management & market research.
At Inetpact, we can significantly enhance the performance of your sales and marketing teams by harnessing the power of an external call center partner to provide outbound lead generation and telemarketing services. We can also help to connect your business with customers to increase sales and develop good client relationships. Our call center will represent you in a professional manner and increase your ROI from the very first call.
01 | Lead Generation & Sales
Inetpact team manage all the tasks involved with lead generation, such as identifying the right contact person, exploring the availability of key decision makers, and pre-qualifying leads. Our highly trained lead generation call center staff identifies the core decision makers at the prospect companies or households and figures out the best time to reach key targets. Read More...
02 | Appointment Setting
Our appointment setting professionals have the skills and training to rapidly call prospects in our client target markets and gain access to key decision makers. Once contact with decision makers has been made, our appointment setters know the triggers to use in order to get the high quality sales appointments that help you close more deals
03 | Surveys
Customer surveys are a valuable tool to gauge the customers’ ever-changing needs and demands. At Inetpact, we offer companies the ability to conduct customer surveys using live, professional, and courteous call agents. Read More...
04 | Market Research
We understand that it is essential to recognize market needs, market size and competitors, thus market research becomes an important component of any business segment. We at Inetpact, specialize in conducting research, data analysis and drawing conclusions on behalf of our customer.
05 | Collections
Inetpact has a team of skilled and experienced agents for effective collections and recoveries. We, at Inetpact, make sure that our collection services are outstanding while offering maximum ROI to the clients. Read More...
This mainly include:
- Recover bad debts or send reminders for outstanding payments
- Prompt follow up and clear accountability of the collections
- Increase the debt recoveries ratios with our recovery calling agents
Our Services
Drop us a Message
Feel Free to Contact Us
Our Address: 1318 Quince st Beaumont Ca 92223
© 2019 INETPACT – CALL CENTER SUPPORT